- We accept orders from insurers, shipping companies, P&I clubs, forwarders, carriers and lawyers
- Initial contact - within one hour
Contact client as soon as possible, within one hour at least after receiving
instructions.
- Survey - same day
Arrangement to carry out survey on the same day after appointment or as the
circumstances require.
Identify any third party liability issues and ensure legal rights of recovery are preserved on day of appointment; ensuring joint survey offers are made and confirmed in writing with appropriate parties.
Highlight the crucial aspects of the claim with the insured and identify those
areas, which will require detailed investigation. Maintain close contact with
the insured so that claims will progress promptly. Thus, the insured is aware of
any aspects of the claim, which might affect policy responsibility or coverage.
- Same day (as appointment) we offer preliminary advice by phone, e-mail or fax to the insurer and/or to the brokers if such liaison is required. Formal report with all available relevant documentation is send to the insurer by fax or e-mail within 48 hours of survey.
- Mail or courier follows up original documents.
Insurers will be advised and approval sought before the appointment of expert consultants.
- Quality inspection and cargo surveys
- Supervision of loading and/or discharging
- Draft surveys, tank calibration table
- Quality inspection (pre-shipment)
- Sampling
- P&I surveys/services
- Damage cargo survey
- Ascertaining the quality and quantity of bulk liquid cargo
- Investigation of shortage and contamination of bulk cargo
- Container condition and/or damage surveys
- Agriculture product (quality/quantity) inspections
In recent times we have seen a much greater interest taken in risk management. We have become involved in several large movements projects where our expertise in the practical aspects of packaging, handling and damage avoidance has been requested. In countries such as Algeria - Azerbaijan - Djibouti - Iran - Romania - Sudan - Somalia - Turkey and Yemen, etc.
All our offices are able to carry out pre-packaging, pre-loading, pre-shipment, wharf loading, discharge and delivery surveys.